What is a pre-accident valuation?
A pre-accident valuation (PAV) is an independent assessment of what your
vehicle was worth immediately before the accident or loss. It gives your
insurer an evidence-based dollar figure to work from when settling a
total-loss claim.
Do I need a pre-accident valuation for my insurance claim?
If your insurer’s offer feels too low, or your vehicle has been written
off, a pre-accident valuation gives you an independent number backed by
market evidence. It isn’t compulsory, but it’s the simplest way to push
back on an under-valuation.
How much does a vehicle valuation cost in NZ?
Our pre-accident valuations are a flat NZ$95 including GST,
regardless of the vehicle. No hidden extras and no per-report variation.
Do New Zealand insurers accept your pre-accident valuations?
Our reports are written for the New Zealand insurance market and built to
meet New Zealand insurance requirements, with comparable-market evidence
attached.
What if I disagree with your pre-accident valuation?
Reply to the report and tell us what you think we’ve missed. If you can show
evidence we haven’t considered — a comparable sale, an option we missed —
we’ll revisit the valuation at no extra cost.
How is a pre-accident valuation different from a dealer quote?
A dealer quote is a trade-in offer: it’s what a dealer will pay today, not
what your car is actually worth. A pre-accident valuation is the fair market
value an insurer should pay to replace the vehicle. Those are two very
different numbers.
Do I need to bring the car anywhere?
No. The whole process is online. You upload photos and answer a few questions.
If we need more information, we’ll email you.
How fast is “under 12 hours” really?
Twelve hours is our turnaround target. Most reports are delivered well within
that window of submission.